This Privacy Policy describes how personal data is collected, used, stored and protected by Nexdom Consultoria e Sistemas Ltda, in accordance with the Brazilian General Data Protection Law (Law No. 13,709/2018 - LGPD).
1. Controller Identification
- Legal name: Nexdom Consultoria e Sistemas Ltda
- CNPJ: 20.280.265/0001-06
- Address: Rua Padre Severino, 285/202 - Sao Pedro - 30.330-150 - Belo Horizonte - MG - Brazil
- Contact: contato@nexdom.com.br
2. Covered Systems
- Teraz: Web ERP for financial, commercial and project control.
- Wallison: AI agent for prospecting and customer support.
3. Personal Data Collection
The following data may be collected:
- Name, CPF/CNPJ, email, phone number and address
- Access data (login, encrypted password, IP address, date and time)
- Financial, commercial, operational and project information entered in Teraz
- Company registration data obtained through integration with the Brazilian Federal Revenue Service when a CNPJ is provided
- Customer data provided for bank billing through integration with Banco Inter S/A
- In Wallison, publicly available internet data and data provided by customer or prospect referrals
4. Purpose of Processing
- Provision and operation of the Teraz and Wallison systems
- Execution of financial, commercial, project, prospecting and support features
- Contract management, billing and customer service
- Compliance with legal and regulatory obligations
- Continuous improvement of services
5. Data Sharing
- Partners and suppliers essential to service delivery
- Financial institutions, when authorized by the customer
- Public authorities, when required by law or court order
6. Storage and Security
Data is stored in secure environments, with appropriate technical and administrative measures to protect it against unauthorized access, loss or misuse.
7. Data Retention
Data is retained during the term of the contract and for the period required by tax, accounting and regulatory laws, and is later deleted or anonymized when applicable.
8. Data Subject Rights
Natural persons may:
- Confirm whether processing exists
- Access and correct data
- Request anonymization, blocking or deletion, when legally possible
- Revoke consent, when applicable
For data related to legal entities, deletion or blocking requests are limited to information that is not legally required or necessary for contract execution.
9. Cookies
Strictly necessary cookies may be used for system operation, security and performance.
10. Changes
This Policy may be updated at any time. The current version will be available through the official channels of Nexdom Consultoria e Sistemas Ltda.
